The Quality Blog

QAI is currently seeking a Qualified Engineer to join our Team!

In honor of our 8D Workshop on June 10th & 11th, QAI is offering a free downloadable file – A Problem Solving Worksheet!  Please click the following link:  Problem Solving Worksheet.  Remember, if you have any questions regarding Problem Solving tools please contact us at 248-280-4800

QAI is doing some last minute preparation for our Upcoming 8D Training in June 2010.  There are still a few open seats in the room….. Interested?  Call (248) 280-4800 and ask for Marjorie for more information!

http://www.quality-one.com/events/workshops.php

QAI is exhibiting at the ASQ World Conference in St. Louis, MO located in the America’s Center TODAY.

Visit http://wcqi.asq.org for more information on attending.

Come Visit us!

Check out QAI’s growing video collection on our own YouTube page – QualityQAI!   Just click this link http://www.youtube.com/user/QualityQAI

Have questions about Problem Solving Methods?  We have your Answer!  Visit http://www.quality-one.com/events/workshops.php for more information!

8D Workshop – June 24 and 25, 2010

Eight Disciplines of Problem Solving is a well established step by step process to scientifically describe the problem in such a way that the root cause and subsequent solutions are intuitive and logical. If you have ever watched the television series CSI, you are seeing an application of a scientific problem solving approach similar to 8D.

One key aspect of 8D that many do not understand is that 8D is not initially concerned about what the root cause IS, but rather what IS NOT. It is easier to collect data on possible causes to eliminate them than it is to find a specific root cause. This is actually faster than going straight for the root cause without data to support the most likely causes.

Quality Associates International is extremely pleased to announce our Eight Disciplines for Problem Solving (8D) Training / Workshop! This is similar to our Workshops for Global 8D provided for Ford Motor Company and many other Fortune 500 Companies.

We have created this dynamic Workshop to bring the 8D process to life for any participants who have tried 8D and have not experienced the benefits. This course provides real “hands on” experience with a real problem solver. We are very confident that you will find this course beneficial!

Key Topics:

• Why 8D instead of other tools?
• 8D and Six Sigma compatibility
• Team problem solving models
  • Core team structure
  • Selecting support team SME’s (Subject Matter Experts)
• Fishbone, Affinity, Control Point, Escape Point
• The Multiple Why Technique (5 Why)
  • Three legged 5 Why
• Problem symptom, problem statement, problem description evolution
  • Verb / Noun problem statement
• IS / IS NOT exercise for scientific problem description
  • Difference and changes comparative analysis
• Interim Containment Action
• Root Cause theory and analysis
• Verification and Validation of solutions
  • Active and Passive
• Prevention including the FMEA (Failure Mode and Effects Analysis) relationships
• 8D legacy and team encouragement

Quality Associates International, Inc. will be hosting this event on June 24th and 25th, 2010 at our technical center in Troy, Michigan. Upon successful completion of this course each attendee will receive 8D Certification from QAI.

The registration fee of $695 will cover the complete course for both days, including materials and certification. Please note that group discounts may apply.

This past FMEA class was held at our Troy Technical facility on April 22 and 23, 2010.  The topic of matrix approaches drew a lot of interest. Each participant was intrigued with the legacy approach to keeping all FMEA data linking in to 8D and making FMEA’s smaller based on this legacy data. Keeping a legacy of all failure cause mechanisms provide the opportunity to simplify and reduce team time during FMEA development.

We all know how difficult it is to keep a team focused in the FMEA. Therefore, utilizing processes described in our latest FMEA class makes the best use of FMEA Team Time and still provides all the benefits.

Take a look at our new Mini – Training Video:  “What is FMEA?”

http://www.quality-one.com/services/fmea.php

Are there any Quality Acronyms you are confused with? Let us know! We’ll help!… Feel Free to leave input on the Acronyms we should/should incorporate on our handy quick reference list! (Its in the makings!)  Thanks to all!